Need Support?
We utilize a support ticket system that allows us to offer the highest quality support. It also empowers you to keep track of all support tickets you’ve submitted, comment on support tickets, and receive the most up to date information. To submit your first request, simply click the button below and create your account!
Need to Share Your Screen?
We utilize AnyDesk to offer attended support and unattended support for your servers. Use the buttons below to download the desired version.
Why We Utilize a Support Portal
Request Different Types of Support
You can request general support, request a modification, and more! Choosing the request type allows us to assign the most qualified technician to your case so you can get the best support possible.
Quicker Response Times
When you submit a support request to our portal, it notifies our entire team and we’re able to get the most qualified technician assigned to your request quickly.
Monitor Outstanding Support Requests
Want to know the status of one or many outstanding support requests? No problem! Our support portal allows you to see every support request you’ve submitted, and their current status.