Versions

AccountMate 10 for SQL and Express (and higher versions)
AccountMate 9 for LAN (and higher versions)

Modules

AR, AP, BR, GL

Article #1061

Posting and refunding open credits in AccountMate (from sales returns, excess customer collections, or unapplied customer deposits) have various effects on the General Ledger (GL) Account ID balances and customer records.

Article #1061: How Open Credit Transactions Affect the General Ledger discusses the journal entries from the time a payment is recorded or a sales return is created, through the time when the resulting open credit is refunded to the customer.