Tech Note: Understanding the Customer Statement

The Customer Statement report details transactions that were generated from sales agreements between a customer and the company (i.e. sales, returns, payments and finance charges). Typically, these statements are periodically sent to customers to monitor the accuracy of recorded transactions and to encourage prompt payment.

Article #1086: Understanding the Customer Statement explains the relevance of certain fields and options in the Customer Maintenance and Print Customer Statement functions that affect Customer Statements. It also addresses the correlation of some Accounts Receivable reports with the Customer Statement and presents the source of significant Customer Statement data.