AM13 for SQL and Express
AM12 for SQL and Express (Build AM12.3)
I attempted to cancel a sales order; however, AccountMate displayed a message informing me that the sales order was pre-authorized. I cannot continue recording the transaction. Why?
Before you can cancel a pre-authorized sales order, you must first void the pre-authorization by performing the following:
- Access the Pre-Authorize Sales Order function from the Transactions menu in the Sales Order module.
- Enter the number of the sales order that you want to amend.
- Click the Void button.