Versions

AM10 for SQL and Express (and higher versions)

Modules

AP, BR, PR

Question

I get the message, “Check #/Reference # [Bank # + Check #] already exists.” when I attempt to use a particular check number. I ran the Check Register Report in AP and included computer checks, handwritten checks, non-check payments, electronic payment checks, and voided checks. The check number is not in the report. Why am I getting the message?

Answer

The check number might be used in either the Bank Reconciliation or Payroll module. Generate the BR Transaction Listing report to verify and be sure to select the Check/Disbursement Transactions option and include voided transactions. Generate the Payroll Check Summary Report to verify and be sure to include computer checks, handwritten checks, electronic payment checks, and voided checks.