Versions

AM10 for SQL and Express (and higher versions)
AM9 for LAN (and higher versions)

Module

AR

Question

What is the best report to generate if I want to check the invoices to which an open credit was applied?

Answer

Generate the Payment Distribution Report, sorted by Receipt #.

If the open credit is from a customer deposit or overpayment, then the receipt # is displayed in the Receipt # column and the invoices to which the open credit was applied are listed in the Invoice # column.

If the open credit is from a sales return, then the note “APP CR” is displayed in the Receipt # and the invoices to which the open credit was applied are listed in the Invoice # column.

Note: The Include App Credits from Sales Returns checkbox must be marked in the report interface to display sales returns’ open credit applied to invoices.