Tech Tip: Reported Payments That Aren’t Shown in the Invoice Reports

The Payment Distribution Report shows a recent payment for an AR invoice that is nonexistent in any of the invoice reports. I also attempted to amend the invoice using the Create Invoice function; however, immediately after entering the invoice number, AccountMate displayed a message informing me that the invoice did not exist. How could this be?

The payment must be an advanced billing payment and the invoice is still a proforma invoice. Verify this information in the Advanced Billing Summary Report.

A proforma invoice is not a valid invoice yet; thus, you can neither find it in any of the invoice reports nor amend it using the Create Invoice function. To convert the proforma invoice into a valid invoice, you must approve the advanced billing.