Versions

AM12 for SQL, Express, and LAN
AM11 for SQL and Express
AM10 for SQL, Express, and LAN
AM9 for LAN

Modules

IC, PO

Question

We have an item for which we have several received goods transactions based on the Received Goods Report; however, the item’s on-hand quantity and average cost never get updated. Why?

Answer

This happens if the Update On-hand checkbox is not marked in the Inventory Maintenance ► Settings (1) ► General area. The Receive Goods function will update the item’s on-hand quantity and average cost only if the item is set to update on-hand quantity.