Tech Tip: When RMA Pick Lists Don’t Apply

You cannot generate an RMA Pick List if any of the following conditions exist:

• The return code return action for all the items is credit (i.e., Restock and Credit, Discard and Credit, Repair and Credit)
• The item on-hand quantity is not sufficient and the Exclude Items with Insufficient Stock checkbox is marked in the Print RMA Pick List report interface
• The RMA has been shipped (there are no unshipped quantities)