Tech Tip: When the Positive Pay Report Says No Records Found

Q: I activated the Positive Pay feature. I know that I have check transactions; however, when I generated the Positive Pay Report, it returns with a “No records found…” message. Why?

A: This happens when you have not run the Generate Positive Pay function for the issued checks. Running this function will generate the positive pay file (*.DAT or *.CSV file). This is the file that you transmit to your bank containing the list of authorized checks. The Positive Pay Report only serves as a reference for those checks included in the positive pay file generated in AccountMate over time.