Versions

AM10 for SQL and Express (and higher versions)
AM 9 for LAN (and higher versions)

Module

AP

Question

I voided an AP check for an invoice to print a new check; however, I cannot find the invoice in the Print Computer Check grid. I have verified that the invoice has a balance. Why can’t I print a new check to pay the invoice balance?

Answer

This happens if the applied payment was not kept when the AP check was voided. You must apply payment to the invoice balance again to print a new check. To do this, perform either of the following:

  • Amend the invoice; then, enter in the AP Invoice Transactions ► Information ► Apply Amt field the invoice balance. Save the invoice.
  • Or, access the Manual Apply Payment function for the vendor. Enter the invoice balance in the Apply Amt field. Save the transaction.