Tech Tip: Why Is the Employee Record Grayed Out When I Try to Edit It?

I was applying payroll for an employee when I realized that I need to change something in the employee record; however, when I accessed the employee record, it is grayed out and I cannot change anything. Why?

The Apply Payroll/Payment function requires exclusive access to the employee record; thus, when you accessed the record for an employee for whom you are currently applying payroll, the record is read-only. If you must update the employee record, then you must cancel the payroll transaction that is currently in process, update the employee record; then, apply payroll for the employee again.